Haryana to set up Allottees Grievances Redressal Forum

Haryana to set up Allottees Grievances Redressal Forum

LogoChandigarh, Jul 13- Haryana Chief Minister Manohar Lal Khattar today announced that with a view to ensure quick redressal of grievances of allottees related to the colonisers, the state government has decided to set up of ‘Allottees Grievances Redressal Forum’ in all districts of the state. While stating this here today, an official spokesman said the ‘Allottees Grievances Redressal Forum’ will be constituted under the Chairmanship of Deputy Commissioner of the district concerned and have 13 other members including Superintendent of Police; Administrator, Haryana Urban Development Authority (HUDA), Commissioner, Municipal Corporation or Executive Officer or Secretary of the Municipal Council or Committee; Superintending Engineer of HUDA, Superintending Engineer (Operation), Haryana Vidyut Prasaran Nigam Limited; Superintending Engineer (Operation), Dakshin Haryana Bijli Vitran Nigam / Uttar Haryana Bijli Vitran Nigam; Senior Town Planner; District Revenue Officer; District Registrar (Societies)-cum-Joint/Deputy Director, Industries Department. District Town Planner will be the Member Secretary. He said a decision to constitute ‘Allottees Grievances Redressal Forum’ has been taken as a number of complaints were being received from the allottees on CM Grievances Window against the colonisers on the problems being faced by them. Also, it has been observed that there are issues which are of bilateral nature. These issues included delay in possession of plots or flats; breach of terms and conditions of agreement executed between coloniser and allottee due to change in super area of flat; charging more money due to change in super area, overcharging of external development charges or internal development charges; change in number and size of plots or flats and specifications of building materials changed by coloniser. Such other issues included demand of exorbitant maintenance charges, club charges; sale of parking area and common area, parking allotment letter alongwith marking in map not provided; RO/filtration plant have not been made functional; non-provision of adequate basic facilities that is quality is not as per mutual agreement; major infrastructural issues like lifts not working properly, piped natural gas not provided, intercom facility not given, CCTV not functional, no club facility, swimming pool not constructed, electricity connection from State Electricity Board has not provided; DG sets used to give the alternate power which are producing high noise and pollution; fake security arrangement and common area has been encroached for parking. He said the existing Act of 1975 is a regulatory tool to promote planned development and check haphazard development in urban areas. Therefore, this Act is not fully equipped to deal with all the issues and of bilateral nature between colonizer and plot or flat buyers. The Union Ministry of Urban Development has prepared draft Real Estate (Regulation and Development) Act with a view to protect the public interest in relation to the conduct and integrity of promoters and other persons engaged in the development of such colony and to facilitate the smooth and speedy construction and maintenance of such colony. This would fix the responsibility of the promoter to complete the construction within a given time. Once enacted, this Act would go a long way in protecting the interests of buyers of plots or flats. However, it has been felt that for the time being, some of the issues can be resolved expeditiously through mutual talk or coordination at district level. Thus the complaints can be reduced to a large extent through the District Level ‘Allottees Grievances Redressal Forum’, he added.

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